Employee Assistance Program

As of July 1, 2013, the Employee Assistance Program

is offered through CIGNA

Please see below for informaiton.



This program is available to all benefits-eligible City of Tucson employees and their household members.

Just when you think you have it figured out, along comes a challenge.  Whether those challenges are big or small, CIGNA's Employee Assistance and Work/Life Support Program is available to help you and your family find a solution and restore your peace of mind. 

•Easy acces to professionals - toll-free, 24/7 - Call 1-877-622-4327
•Up to three face-to-face sessions per year
•Financial and legal consultation
•Trusted online resources and tools (www.cignabehavioral.com ID: cityoftucson)

Please see the CIGNA EAP brochure for details.  Additional perks of the program are outlined by clicking HERE.




Life presents opportunities and challenges.  The Hartford's Ability Assist program, offered by ComPsych, helps you and your family cope with life, from the everyday to the unexpected.  Whether managing everyday issues such as job pressures, relationships, retirement planning, or finding child care, or faced with grief, loss, or the impact of a disability, Ability Assist is your resource for professional support.  You and your family, including spouse and dependents, have access to Ability Assist at no additional cost to you.

•Easy acces to professionals - toll-free, 24/7
•Up to three face-to-face sessions per occurrence per year
•Financial and legal consultation
•Trusted online resources and tools
Please see the  Ability Assist brochure or call 1-800-96-HELPS (1-800-964-3577) for details.

IMPORTANT NOTE: If you are enrolled in the City's medical insurance, we recommend that you have a list of CIGNA mental health providers in-hand when you call to arrange for in-person Employee Assistance Program (EAP) visits with Ability Assist.  CIGNA provider lists are available at www.cigna.com or by calling CIGNA at 1-800-244-6224.  When you call Ability Assist, review your CIGNA provider list with the Ability Assist phone representative until you find a provider who is in both networks: Ability Assist and CIGNA.  That way, if additional visits are needed once you have exhausted the EAP benefit, you are able to stay with the same provider through your CIGNA mental health benefits.